Help Center

How long will it take for my short code application to be approved?

After you've applied for a short code (find out how to apply here), the provisioning process depends on the short code and country and varies from region to region. An indication of timelines are presented below, although this might be affected by factors such as carrier approval etc.

Namibia - 4 weeks
South Africa - 6-8 weeks
UK - 8 weeks
USA / Canada - 8-12 weeks

You will receive an email and portal notification from us as soon as your short code application has been approved.

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs

New