Safety when transacting online is as important to you as it is to your customers. You know they are concerned about placing their details online. Possibly because there have been a number of big password hacks to hit big companies - so much so that photo sharing app Instagram recently announced it is to add two-factor authentication to its sign in process.
You know that your customers are online and tech savvy. They enjoy completing their banking and personal transactions online. They communicate using the internet. They carry their smartphones everywhere they go. From home to office and from grocery stores to restaurants. If they need to authenticate a transaction, it makes sense that they’ll use their smartphone to do so. That’s where two-factor authentication comes in. Simply put, it is an SMS authentication method which uses something the customer knows, like a password, and something they have, like a smartphone receiving a one-time password.
A product you need to get to know is Clickatell Secure, a new customer first mobile two-factor authentication suite. It offers easy, user-friendly and reliable authentication methods to your customers. One of the best features of this new suite is that it is simple to integrate with your current system. There is no need to download additional apps or use extra authentication systems. All you need to do is integrate with a Secure API for a complete solution which can scale to suit the needs of your business and your customers.
Secure products can be mixed and matched to meet your needs and provide the correct protection for your customers. You’re able to move between products to offer reliable, secure 2-factor authentication anywhere SMS messages are received, and allow your customers freedom to choose the method they prefer.
Secure PIN™ delivers a PIN code via SMS for mobile 2-factor authentication transactions. It works on all mobile phones meaning it is accessible to everyone, everywhere.
Secure Grid™ is an icon-based solution for use on smartphones. It offers a superior, more consumer friendly 2-factor authentication solution because it’s as easy as tapping an image on the phone’s screen.
Secure is the perfect authentication system to add security measures to your cloud or financial service login. It can also be used to offer service support to transactions such as password changes or personal detail updates.
It is simple to use Secure as it uses an online self-service platform with low monthly commitments. Secure is fully scalable, allowing you to use as much or as little of the system as necessary for your business.
SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.