platform packages
From bulk sends to full commerce experiences, choose the plan that fits your needs
Prepaid
Send outgoing messages to customers on a DIY, pay-as-you-go messaging platform.
Connect
SMS and WhatsApp messages, sent reliably, quickly, and at scale via API and web app.
Interact
Engage customers with rich, interactive conversations in chat that improve CX.
Transact
Monetize messaging channels with rich payment acceptance functionality.
Compare Packages
See our complete feature list to determine which package is right for you.
Prepaid | Connect | Interact | Transact | ||
|---|---|---|---|---|---|
| Channel Management | |||||
| Channel Access | |||||
| Number Provisioning | |||||
| Enterprise-Grade Channel APIs | |||||
| Throughput Management | |||||
| Messages Included | Pay-as-you-go | ||||
| Platform Capabilities | |||||
| Campaign (Bulk) Messaging Tool | |||||
| Chatbot Workflow Builder | |||||
| Live Agent Desk | |||||
| AI in Messaging | Upgrade | Upgrade | |||
| Customer Authentication | |||||
| API Orchestration | |||||
| CRM Integrations | |||||
| OMS Integrations | |||||
| Payments in Messaging | |||||
| Account Authentication & Tokenization | |||||
| Product Catalog & Checkout in Chat | |||||
| Data & Analytics | |||||
| Reporting & Dashboards | |||||
| Data Sharing Service | |||||
| Customer Enablement Services | |||||
| Onboarding & Training | |||||
| Flow-Building | |||||
| 99.98% Uptime SLA | |||||
| Support | Standard | Standard | Business | Business | |
| Channel Management | |||||
| Channel Access | |||||
|---|---|---|---|---|---|
| Number Provisioning | |||||
| Enterprise-Grade Channel APIs | |||||
| Throughput Management | |||||
| Messages Included | Pay-as-you-go | ||||
| Platform Capabilities | |||||
| Campaign (Bulk) Messaging Tool | |||||
| Chatbot Workflow Builder | |||||
| Live Agent Desk | |||||
| AI in Messaging | |||||
| Customer Authentication | |||||
| API Orchestration | |||||
| CRM Integrations | |||||
| OMS Integrations | |||||
| Payments in Messaging | |||||
| Account Authentication & Tokenization | |||||
| Product Catalog & Checkout in Chat | |||||
| Data & Analytics | |||||
| Reporting & Dashboards | |||||
| Data Sharing Service | |||||
| Customer Enablement Services | |||||
| Onboarding & Training | |||||
| Flow-Building | |||||
| 99.98% Uptime SLA | |||||
| Support | Standard | ||||
PLEASE NOTE: Meta charges an additional fee per WhatsApp conversation. All conversations are measured in fixed 24-hour sessions and charges differ for business-initiated vs. customer-initiated conversations and per region. These 24-hour conversation sessions start whenever the first message is delivered by a business, either in response to a user inquiry or if a business-initiated message template is delivered. Each WhatsApp Business Account gets 1,000 free service conversations monthly across all business phone numbers. (Marketing, utility, and authentication conversations are not part of the free tier.) These fees are in addition to the Clickatell fees.
Connect, interact, and transact with your customers at scale
Deliver engaging, contextually relevant messaging, customer support, and rich digital commerce experiences with Clickatell’s Chat Commerce Platform.
Connect
Connect is trusted by businesses worldwide to reach their customers quickly and reliably with mobile messaging.
Interact
Experience the power of automated messaging and live agent support on mobile channels to create deep engagement with your customers.
Transact
With Transact, businesses can easily accept secure payments in messaging channels, without the need for any coding.