Help Center

How do I configure automatic renewal of my subscriptions?

The auto-renewal function allows Clickatell to automatically renew your subscriptions based on your agreement terms with us.

In order to make use of automatic payments, make sure to select the appropriate boxes when adding the payment method you want to use for these auto payments:

 

You can enable the auto-renew function for any or all of your subscription services either while making a payment for a subscription or by navigating to 'My Purchases' from the profile drop-down menu. Select the individual subscription you want to set up auto-renew for from the table and use the toggle to turn auto-renew for this subscription on or off.

 

 
 
If you are currently using the old user portal:

You can enable the auto-renew function for any or all of your subscription services either while making a payment for a subscription or on the Subscriptions page where you can select individual subscriptions for auto-renewal.

 

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Ask the community

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

View Stack Overflow

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs