SMS Country regulations and restrictions
Before you start sending SMS messages to the Dominican Republic, please ensure that you understand the regulations around messaging in the country. All programs are required to be compliant with the applicable laws. Please contact our Support team if you are unsure about any of these regulations.
Restriction | Description |
DND exists |
No |
Time restrictions |
No |
International vs local split |
No |
Local traffic |
N/A |
International traffic |
N/A |
General content restrictions |
Yes – Prohibited content includes unsolicited promotions and gambling. |
Content registration required |
No – Content registration is not required, but opt-in consent is mandatory for marketing messages. |
Opt-out instructions required |
It is recommended SMS campaigns should support HELP/STOP messages in the end user's local language. |
Sender ID regulations |
Altice (Orange, France Tele,Tricom) - Dynamic sender id is supported.
Claro - All sender ids are overwritten with shortcodes.
Viva (Trilogy Dominicana, Centennial) - All sender ids are overwritten with shortcodes/longcodes.
Certain generic sender IDs (e.g., “INFO”, “NOTICE”) are prohibited.
|
Sender ID registration offered by Clickatell |
Not supported. |
Sender ID documentation required |
No |
Country supports MNP |
Yes |
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