SMS Country regulations and restrictions

Dominican Republic

Available countries

Before you start sending SMS messages to the Dominican Republic, please ensure that you understand the regulations around messaging in the country. All programs are required to be compliant with the applicable laws. Please contact our Support team if you are unsure about any of these regulations. 

Restriction Description

DND exists 

No 

Time restrictions 

No 

International vs local split 

No

Local traffic 

N/A 

International traffic 

N/A 

General content restrictions 

Yes – Prohibited content includes unsolicited promotions and gambling. 

Content registration required 

No – Content registration is not required, but opt-in consent is mandatory for marketing messages. 

Opt-out instructions required 

It is recommended SMS campaigns should support HELP/STOP messages in the end user's local language. 

Sender ID regulations 

Altice (Orange, France Tele,Tricom) - Dynamic sender id is supported. 

  

Claro - All sender ids are overwritten with shortcodes. 

  

Viva (Trilogy Dominicana, Centennial) - All sender ids are overwritten with shortcodes/longcodes.

  

Certain generic sender IDs (e.g., “INFO”, “NOTICE”) are prohibited.

 

Sender ID registration offered by Clickatell 

Not supported.

Sender ID documentation required 

No 

Country supports MNP 

Yes 

Other resources

Help Center

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Contact support

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