USSD

Engage your customers on USSD

Cost-effective and scalable enterprise solution to engage and transact with your mobile-always customers.

Engage your customers on USSD

Grow revenue with more customers and interactions

No internet. No data. No smartphone. Just an easy, familiar, and affordable way for your customers to get things done to make their lives easier and better using USSD.

scalable

Scalable

Grow with cost-effective real-time interactive messaging that supports a high volume of transactions and throughput.

reliable

Reliable

Rapidly reach 99.9% of all mobile handsets on both feature phones and smartphones.

Adaptable

Adaptable

Seamlessly integrate into APIs and offer use cases that speak to your customer needs.

Authorized USSD Enterprise Solution Provider

Comprehensive USSD solutions for your business.

A comprehensive USSD solution

  • Channel Access – Connect with your customers on a familiar communication channel.

  • Automations – Build intuitive menus to offer the best self-service experiences on USSD.

  • Transactions – Distribute digital goods and services, such as airtime, data, electricity, and more.

USSD solutions and 24/7 support for your business.

99.9% uptime and 24/7 support

  • Eliminate downtime and optimize your customer-focused services today with our comprehensive support package for all your business needs.

  • Enjoy 99.99% uptime with industry-leading SLAs and product performance monitoring services 24 hours a day, 7 days a week.

  • Rapidly deploy fixes on your systems or third-party systems to maximize uptime. The Clickatell support team is available 24/7 for immediate assistance.

Use USSD for secure messaging solutions.

Message security with privacy

  • Message security is built into the Clickatell platform’s architecture, ensuring that conversations between business and customer remain private end-to-end.

  • Clickatell offers both client-side (customer manages keys) as well as server-side encryption of its USSD traffic, ensuring all messages on this channel are 100% secure.

  • We align our data protection standards to GDPR and all relevant privacy laws. At Clickatell, we practice privacy by design, ensuring we have the necessary governance safeguards, data retention processes, impact assessments, and vendor management processes to support data subject rights.

NOTE: Clickatell's USSD service is currently only available in 🇳🇬 Nigeria.

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