Help Center

What reporting is available for the SMS channel?

To access reporting from within your portal, select the Analytics & Reports tab from the main navigation panel.

The following reports are available. In each case, select the SMS channel from the drop-down to filter the results to be specific to the SMS channel only. You can download these reports in PDF format.

Channels:

  • Full Analytics - Get a full view of all your channels' data over different periods.

  • Channels Report - Create, view, and download (PDF) custom reports based on your channel activity. This can be done for sent and received messages respectively.

  • SMS Stop List - View and download (PDF) a list of the customers who opted out from your account's SMS channel for a specified date range.

 

For more details, refer to the Clickatell Portal User Guide.

 

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