Data & Analytics
Better decisions with data-driven insights
Gain deeper understanding of your customers and drive informed chat commerce decision-making.
Understand Customer Engagement
BI dashboards, reporting tools, and access to raw data help businesses deliver maximum value from their chat commerce data.
Dashboards and Reports
View pre-built dashboards and download reports from our portal for a holistic view of the solution.
Raw Data Access
Download raw data from a secure server and feed it into a data lake, for tighter control and analysis.
Performance and Scalability
Data Templates: Rich, standardized data templates including all channel performance, all interactions between customers and your business, as well as all transaction data.
Security and Compliance: Robust security and regulatory compliance ensure data integrity and privacy.
Flexible and Reliable
Fexible Delivery Options: Choose from weekly, daily, 4-hourly, or hourly data delivery based on your needs. Each option provides different levels of granularity and real-time insights.
Self-Healing Capabilities: We ensure the reliability and integrity of your data with self-healing capabilities and auto-recovery.
Data Retention Policies: We comply with GDPR policies, ensuring that any PII data older than 90 days is automatically obfuscated, masked, or deleted.
Drive better outcomes with in-depth customer data
Chat-Powered Customer Connections
