CUSTOMER ENABLEMENT

Committed to your business success

At Clickatell, we work closely with you to ensure your chat commerce solutions engage and delight your customers.

Committed to your business success

Chat to the Experts

We provide comprehensive services, from smooth onboarding to ongoing support, to ensure you achieve your business goals and maximize ROI efficiently.

Onboarding, Tailored to Your Business Needs

Every business is unique. Our experienced team of chat commerce professionals works closely with you to understand your specific needs and challenges.

  • CX and conversational design consultation.

  • Solution consultation.

  • Technical onboarding sessions.

  • Dedicated account management.

Expert Setup for Optimal Performance

Our technical experts ensure your chat commerce solution is configured to optimize performance and scalability.

  • Guidance in integration with your CRM, OMS, or other systems via API.

  • Configuration of messaging channels.

  • Configuration of security settings.

Support and Optimization: Continuous Improvement

Our commitment to your success extends beyond project deployment.

  • 24/7 technical support.

  • Dedicated product training sessions.

  • Robust user guides and documentation.

  • Recommendations for improvements.

Ensuring Success, Every Step of the Way

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