Help Center

What other value-added services come with the Marketplace product?

The Marketplace product includes the following value-added services:   

  • Transaction success management to remove the stress of successfully completing transactions from you. Our system has a few inbuilt automatic features such as:

    • Automatic retries when a transaction fails.

    • Velocity check that forms part of our Fraud and Risk Management solution.

    • MNO Lookup that enables you to retrieve the Telco a specific MSISDN is linked to. This helps to reduce the failure rate where a top-up request is sent to the wrong Telco.

  • Auto top-up service providing your customers with the ability to proactively manage their airtime via automatic top-up when they reach set low balance thresholds set by them. This increases your revenue because of an increase in the top-up frequency of those customers.

  • Chat templates for our various digital products that have been built for the Chat Economy based on our experience over the years. These templates are reviewed regularly to maximize adoption and sales.

  • History and Favourites service that enables your customer to view their transaction history on your platform and also store favorite numbers, simplifying the purchase process.

Also see: 

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Ask the community

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

View Stack Overflow

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs