Providing your customers with access to Marketplace on your chat channels helps your business to:
Drive customer acquisition on those chat channels, as the various digital products act as catalyst products
Increase customer retention, as customers will return to purchase those catalyst products
Increase your chat application’s penetration (i.e., your customers use more of your services via chat)
Provide a new revenue line via increased catalyst product distribution
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.