If you don’t have the experience (or time!) to build user journeys for these kinds of Marketplace products, you can make use of Clickatell’s Chat Templates. These Chat Templates, powered by our Chat Flow product, come pre-integrated with Marketplace and give you access to pre-defined workflows optimized for chat channels such as USSD and WhatsApp without needing to develop against our APIs. These optimized Chat Templates were developed by leveraging our years of industry experience to reduce customer drop-off.
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.