Help Center

How do I apply for a Toll-Free Number?

Note: Clickatell Toll-Free numbers are currently only available for post-paid account managed customers with USD or EUR as their billing currency.

Your account manager can provide you with an application form. This form contains sections for the brand (i.e., the organization requesting the Toll-Free Number (TFN)) and the campaign for which the TFN will be used to send text messages.

It is important to provide evidence of the opt-in processes that end customers complete before text messages are sent to them.

Additionally, a Letter of Authorization may be required if an existing TFN is moved to Clickatell.

Was this article helpful
0 out of 1 found this helpful

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Step into the future of business messaging.

SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.