The definitive guide to capitalizing on the new chat economy
Chat commerce presents one of the most significant business opportunities of the 21st century. Not only have chat platforms surpassed social media networks in their popularity, time of use, mindshare, and influence, there are now more than 5 billion people around the world who use chat platforms like WhatsApp, Facebook Messenger, and WeChat every day. Chat is the way most people communicate and the entry of payment solutions via chat provides valuable new ways for businesses to engage, deliver innovation, and improve the customer experience for their clients, partners, and customers.
This eBook provides readers a guide to chat commerce as well as a roadmap to begin their journey of strategy, design, and implementation of chat commerce solutions in their organization.
The future of commerce is chat.
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