Help Center
Why are my SMS messages not being delivered?
Visit your Analytics and Reports section which lists all the results of your message sending.
For a breakdown of message statuses and error codes, see our Developers Documentation website.
If you are currently using the old user portal:
Visit your Reporting section which lists all the results of your message sending as well as a breakdown of the error codes you've received.
If you have questions about switching to the new portal, see here or contact our support team.
Other resources
Contact support
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Ask the community
Visit Stack Overflow to join our community of developers and find the answer you need.
Developer docs
Access the latest technical information regarding Clickatell’s channels, products and APIs.
