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Why are my SMS messages not being delivered?

Visit your Analytics and Reports section that lists all the results of your message sending.

For a breakdown of message statuses and error codes, see our Developers Documentation website.

It might also be that the message is merely delayed. Delayed SMS delivery generally occurs when the handset does not have a connection to the network. Once a connection is re-established, the message will be delivered.

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Contact our support team and one of our agents will be in touch with you to answer any questions you have.

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