Give guests the chance to skip some traditional front desk procedures, using messaging to streamline check-in. Minimize time spent at reception, allowing guests to supply essential information conveniently, providing with a positive experience, right from the start.
Add another channel to your funnel and start making sales in mobile messaging. Deliver dynamic, personalized promotions and special offers and enable customers to make the purchase there and then. Engage them with relevant promotions and keep them coming back for more!
Customer satisfaction is crucial in driving loyalty. Understand exactly how your customers feel about your business and whether your services align with their expectations. Use surveys delivered in messaging to address concerns promptly and identify areas of improvement.
Personal assistance is only ever a text message away. Whether providing recommendations for local attractions, assistance with reservations, or personalized arequests, deliver concierge services in messaging channels and elevate the guest experience.
Ensures that crucial information reaches every staff member efficiently and effectively. Use messaging to deliver updates on hotel operations, shift schedules, training, and internal announcements. Empower your staff and streamline internal communication.