Drag-and-drop functionality means that you can visually design, build and test conversational experiences that are as simple or as complex as you require. Build conversations, not bots.
Easily deploy your innovative workflows across multiple channels with a single click.
Chat Flow gives you the ability to rapidly design, test and deploy workflows, remaining agile to external changes, allowing you to quickly modify the customer experience as required, reducing the time taken to get new, innovative Chat Commerce experiences to market.
Duplicate flows and deploy them across multiple channels, significantly reducing development time while ensuring consistent user journeys.
Go beyond chat and provide app-like functionality through API integration to your own business systems, adding value to the customer, through deep, personalized engagements.
Chat Flow is pre-integrated with Clickatell’s Chat Desk product enabling you to switch from self-service chat to live agent chat experiences, and back again.
Make yourself available to your customers when and where they need you, 24/7/365 across geographical borders.
Deliver superior customer experiences through personalized chat messaging, improving customer satisfaction and increasing customer loyalty.
Rapidly build, test and deploy user experiences, reducing the time and cost of development.
Automate tedious, repetitive processes. Unlike humans, our workflows can be built once and used again and again to ensure consistent, intuitive experiences for your customers.
Serve your customers better: improve the onboarding process, increase product education, resolve complaints more rapidly, deepening customer success, while delivering great conversational experiences in-channel.
