Help Center

France SMS messaging regulations and restrictions

Before you start sending SMS messages to France, please ensure that you understand the regulations around messaging in the country. All programs are required to be compliant with the applicable laws. Please contact our support team if you are unsure about any of these regulations.

 

Restriction   Description
DND exists No
Time restrictions

Yes

  • Marketing messages can only be sent Mon-Sat between 8 AM and 10 PM
  • Marketing messages sent outside of the restricted time will be queued and sent the following morning
  • Marketing messages sent on Sundays and public holidays will be blocked
  • Transactional traffic can be sent at any time
International vs local split No
Local traffic N/A
International traffic N/A
General content restrictions Transactional and promotional traffic must be sent via separate connections
Content registration required No
Opt-out instructions required Yes
Sender ID regulations Dynamic alpha supported
Sender ID documentation required N/A
Country supports MNP Yes

 

Was this article helpful
0 out of 1 found this helpful

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Step into the future of business messaging.

SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.