SMS AND WHATSAPP FOR AIRLINES

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SMS and WhatsApp for Airlines Pilot Program

Deliver a boarding pass with SMS
AIRLINE – DOMESTIC / REGIONAL
Deliver a boarding pass with SMS

Travelers love digital experiences, but for some airlines, a mobile app is expensive to build and maintain. Bridge the experience gap with SMS to deliver boarding passes, schedule changes, and other key information to your customers.

Deliver a boarding pass with WhatsApp
AIRLINE – INTERNATIONAL
Deliver a boarding pass with WhatsApp

WhatsApp is the most used messaging app in the world, and most preferred for international travelers and foreign transplants to the US. Add WhatsApp to your omnichannel mix and deliver boarding passes and other information to these customers on the messaging app they use every day.

Add even more value with SMS and WhatApp

Booking updates
Booking updates

Allow your customers to opt-in when they make their reservation to receive check-in notifications, flight status, gate changes, and seat upgrades.

Last minute deals
Last minute deals

Reach out to your customers to promote last-minute special offers to visit their favorite destinations, including incentives to buy right then and there.

Abandoned bookings
Abandoned bookings

Send customers a message reminding them that they still have a booking in their cart. Provide a secure link to complete their purchase.

Customer satisfaction
Customer satisfaction

Get timely feedback from guests about their flight. At arrival, send a message with a short survey to gather insights and ratings from your customers.

Messaging and Chat Use Case Guide for Travel

Boost engagement and experience with travel chat and messaging.

Messaging and Chat Use Case Guide for Travel

Travel brands like yours are faced with many obstacles and challenges. Luckily, more than 83% of the globe’s population owns a smartphone – the solution to your problems is literally in the palm of your hand.

Read Guide

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