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In-Messaging Commerce for Hotels Pilot Program
SMS, APPLE MESSAGES, AND WHATSAPP
Send your guests a check-in message with hotel information
It’s time to retire that printed piece of paper from the front desk. WiFi codes, pool hours, checkout times, special promotions... modernize your guest experience by sending a check-in message with key hotel information to your guest’s phone for convenient access.
Add even more to your in-message commerce experience
Booking updates
Allow your customers to opt-in when they make their reservation to receive booking confirmation, check-in details, and upgrade options, all via text message.
Last minute deals
Reach out to your customers to promote last-minute special offers, including incentives to make their reservation right then and there.
Abandoned bookings
Send customers a text reminding them they still have a booking in their cart. Provide a secure link to pay with discount and complete their purchase.
Customer satisfaction
Get timely feedback from guests about their stay. At check-out, send an SMS with a short survey to gather insights and ratings from your customers.
Messaging and Chat Use Case Guide for Travel
Messaging and Chat Use Case Guide for Travel
Travel brands like yours are faced with many obstacles and challenges. Luckily, more than 83% of the globe’s population owns a smartphone – the solution to your problems is literally in the palm of your hand.