Webinar Presenter

Maintaining “Business as Usual” Experiences During Unusual Times

Customers rely on businesses to provide assurance, support, and communication during challenging times. As the world works to respond to the COVID-19 pandemic, your business can turn present-day challenges into opportunities for innovation, improvement, and long-term success. This webinar will detail the ways mobile channels can deliver on your brand promise with improved communications and customer support through chat apps like WhatsApp and
SMS.

Hear about new methods to manage high volume support contact centers, answer questions, and deflect calls using WhatsApp and reduce operational and staffing costs. Learn how integrated SMS services can allow your business to quickly send messages to customers with higher open and reply rates than email.

Listen to this on-demand webinar today for practical solutions to get started.

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