Webinar Presenter

Leveraging Chat to Manage and Evolve a Customer-First Digital Transformation Program

Delivering innovative customer experiences has become a key differentiator for businesses looking to enhance value and drive innovation in their consumer experience.

Chat is becoming the new advantage businesses are taking to transform their digital transformation journey.

In this on-demand webinar Omer Minkara, Vice President and Principal Analyst, Aberdeen, and Jeppe Dorff, Chief Product and Technology Officer, Clickatell, discuss the role Chat is playing to accelerate your growth, increase revenue and provide a step-by-step program as a starting point to inject Chat into your digital transformation plan.

  • Learn how to avoid the pitfalls of a non-customer-centric digital transformation strategy.
  • Understand the full ROI for businesses that properly utilize chat for commerce activities.
  • Maximize the value of chat to deliver best-in-class customer experiences.

Listen to this on-demand webinar today and contact us to start leveraging chat in your business.

 

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