Welcome to Clickatell

The Global Leader in Chat Commerce

With more than 20 years of innovation. From messaging to customer engagement to chat, Clickatell gives consumers the power to transact with brands anytime, anywhere.

Global leader in chat commerce.

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Chat Banking
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About Us
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Personalized retail solutions for improved sales and engagement.

Personalization

Push the boundaries of global commerce by leveraging personalized messaging interactions, a convenient buyer journey, and the power of immersive shopping experiences. Add a personal touch and watch your customer engagement, loyalty, and relationships skyrocket.

Retail solutions with automated messaging for improved sales and engagement.

Automation

Put your product information, order notifications, chat purchasing experiences, and payments on autopilot without compromising superior customer service. Make customer interactions go further with proactive communications and automation.​​

Clickatell's retail solutions allow for contact-free payments.

Contact-Free Payments

Make it easier to seal the deal for your customers with convenient in-chat purchasing, instant customer support for product information, curbside pick-ups, and secure, real-time transactions. Take advantage of contactless commerce and never let a sale slip away again.

Retail solutions with self-service and assisted agents for improved sales and engagement.

Self-Service and Assisted Agents

Boost your sales and engagement while relieving your agents with the force of high-quality, automated service within chat. This allows your team to reduce repetitive inquiries, optimize their focus on revenue-boosting strategies, and scale your business better than ever before.

Choose the best tool for the message TEST

TEST Send and receive SMSes for quick customer support, communications, promotional marketing, or two-factor authentication notifications.

Messaging-Specific APIs

SMS-enable any application, website or system and facilitate international one- or two-way messaging with an easy one-step integration process.

Campaign Manager

Create one- or two-way bulk SMS campaigns within minutes, with no coding or developers required, a free application and you only pay for the messages you send.
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Clickatell’s SMS Gateway

For secure, reliable, and fast bulk SMS messaging. Our hosted specialized SMS Gateway lets you cost-effectively connect to your customers at scale.

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Simplify

  • Communicate and engage with your customers in the way they prefer.

  • Conveniently and efficiently support customer inquiries faster via live agents.

A comprehensive set of messaging use cases are available, designed for your industry and business needs

Account notifications
Account notifications
2FA notifications
2FA notifications
Delivery notifications
Delivery notifications
Marketing campaigns
Marketing campaigns
Customer care engagement
Customer care engagement
Fraud alert messaging
Fraud alert messaging
Polling and surveys
Polling and surveys

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Scalable, secure, and compliant messaging.

The world is waiting to hear from you. So why not start the conversation with the help of Clickatell – the world’s first SMS gateway provider, with our bulk SMS service? Deploy compliant and reliable mass text messages to United States numbers through our integrated SMS API platform today.

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Leverage our secure global network

Leverage our secure global network

Take advantage of our secure global network to reliably send SMS messages to your customers.

Integration is easy

Integration is easy

Our cloud-hosted, user-friendly portal and wizard-driven code generation make integration into your systems easy.

Reliable messaging, delivered instantly

Send high message volumes delivered to your customers wherever they are, reliably and on time.

100% Private

100% private

Ensure that conversations between your business and customers remain private with default end-to-end encryption.

Customer experience starts with two-way messaging

Customer experience starts with two-way messaging

SMS-enable any application, be it a website or system, and facilitate international two-way messaging with an easy integration process.

Setup is simple

With over 20 years of experience, our expert team will guide you through the process step‑by‑step.

Create a free account and start the registration process.

Create a Free Account

It’s important that your EIN, Legal Name, and Address matches your registered records at the State and Federal level.

Now that your brand has been approved, it’s time to register your campaign. For now, you only need to create at least one campaign. You can register more at a later stage.

After your campaign is approved, you need to purchase a new US Long Number.

Once your number purchase is a success, you’re now ready to begin sending SMSes to all your customers.

Why switch to 10DLC A2P messaging with Clickatell?

10DLC is an iteration of A2P business text messaging that aims to provide an improved communication experience overall. Here are some of its benefits:

Improved deliverability and customer experience
Improved deliverability and customer experience

Provide a better user experience than ever before by creating text flows that lead to the customer’s desired outcome. Respond reliably to their queries – on time, all the time.

Higher volume and throughput rates
Higher volume and throughput rates

Take advantage of higher open rates that SMS messages receive. Send out high messaging volumes at scale, without encountering unnecessary spam blocks.

Text the world from a recognized local area code
Text the world from a recognized local area code

Register for a 10DLC number for A2P messaging and widen your communication reach from your doorstep to the entire globe if need be.

Read about us in the press

Innovative mobile experiences empower brands to connect, interact, and transact with customers. We make those experiences possible.

Leadership

Our Executive Team

Pieter de Villiers

Pieter de Villiers

Chief Executive Officer and Co-Founder

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Pieter de Villiers is a South African born, Silicon Valley experienced entrepreneur, and angel investor with a passion for Chat Commerce and the empowerment of people. Pieter is also one of the youngest mobile industry veterans with over 21-years’ experience in global telecoms, mobile messaging, and mobile payments backed by top-tier Silicon Valley VC firm Sequoia Capital. Pieter spent nearly 10 years in San Francisco where he successfully grew Clickatell into a multi-million-dollar company operating across multiple continents. Pieter has been recognized for his leadership and achievement in the mobile industry by many industry organizations including Endeavor and Global Technology Business that named him as one of the “top 40 under 40” executives who will likely “run the telecoms industry in 2020.” Along with his work with Clickatell and the mobile industry, Pieter actively works to promote and empower entrepreneurs in Africa in digital skills training in South Africa serving as chairman of SiMODiSA.org, a public benefit, not-for-profit organization based in South Africa and Africa.

Jeppe Dorff

Jeppe Dorff

Chief Product and Technology Officer

Chevron Up

Jeppe Dorff, a native of Denmark, has a wealth of global perspective with a career spanning most continents and many individual mobile payments and mobile banking deployments. Jeppe oversees Clickatell’s global footprint by delivering the company’s Chat Commerce Platform solutions to over 10,000 customers, many of which are Fortune 500 companies and leading global brands activating their own digital commerce transformations. Prior to joining Clickatell, Jeppe served in multiple executive roles including vice president of Transaction Services at Rogers Communications, vice president, Product, Strategy and Innovation with Mobile Money Ventures (a CitiGroup and SK Telecom joint venture), head of product development at EnStream (a Rogers, Bell, and TELUS joint venture). He was also the founder and chief technology officer of Secure Wireless Transfers where he developed the award-winning KushCash platform, one of the first mobile payment deployments in North America.

Jennifer Shambroom

Jennifer Shambroom

Chief Marketing Officer

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Jennifer Shambroom is a highly accomplished senior marketing executive with a 20-year track record of success achieving growth objectives within start-up, turnaround, and rapid-growth environments. Jennifer is also a veteran of the mobile ecosystem boasting 16 years of mobile app experience. Jennifer’s marketing leadership contributed to 10 funding events, the sale of five software companies, and the acquisition of several more. Jennifer has been recognized for her leadership and achievements as Executive of the Year; Marketing Executive of the Year; Shortlist for Most Innovative Woman in Marketing, Advertising and Public Relations; 50 Women to Know in Martech; and Mobile Women to Watch.

Glen Braganza

Glen Braganza

Chief Financial Officer

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Glen Braganza is a highly respected executive with over 20 years of experience in Europe and the US helping companies at all stages of their lifecycle create value and grow. With deep industry experience in payments and financial services, Glen also recently worked in crypto and blockchain as chief financial officer of BitPay. Prior to BitPay, Glen had a distinguished 10-year career at Worldpay, leading M&A for the group from 2010 to 2015 and was instrumental in the successful $7.4 billion IPO of the Group in 2015. Additionally, as chief financial officer of Worldpay US, he was responsible for over $400 million in annual revenue and over $150 billion in annual payment processing volume. Before Worldpay, Glen spent most of his career executing M&As for financial services organizations, initially working at Lloyds Banking Group in the UK and then joining Jefferies & Co. in London. He is a qualified accountant and is also an Advisory Board member of the CFO Forum Atlanta.

Zan Chivell

Zan Chivell

Chief Human Resources Officer

Chevron Up

Zan Chivell is an accomplished HR leader with a career having spanned various roles and portfolios, extending across a range of industries. Most notably she has worked in technology, payments, e-commerce, and retail. Throughout her career, she served on several leadership teams and executive committees of innovative and performing global businesses, with focus on high growth and scaling up. While working in South Africa and London, she managed HR programs at global enterprises expanding into new territories. She has served on various M&A and investment project teams, leading the People agenda. She was HR executive at RCS a division of BNP Paribas in Cape Town, head of talent acquisition at Boden in London, and senior HR manager at The Foschini Group based in Cape Town. Her passion is to create a working environment where top talent wants to be.

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Transforming customer experience for forward-thinking global brands

"The Clickatell offering provides an easy, secure, and convenient way of giving users control over their accounts through WhatsApp, a platform they already have an affinity for."

Jacqui O’Sullivan,  Executive for Corporate Affairs at MTN SA
MTN

"We are constantly seeking new ways and opportunities to meet customers at their preferred touch points and we understand our customers are actively engaged on WhatsApp."

Chuma Ezirim, Group Head, E-Business at First Bank of Nigeria Limited
first bank

"Delivering banking on WhatsApp for instant messaging is desirous by our customers who want a reliable, convenient, and safe medium to perform basic banking transactions on their mobile devices."

Oladipo Alabede, Group Head of Digital Banking at Sterling Bank
sterling

"By providing Clickatell’s dedicated Chat Desk, we can deliver a service that is more personalized than ever before – right where our clients are already communicating. A service that is not only simple, but also secure."

Shaun Kotwal, Head of Standard Bank Wealth and Investment, South Africa
standard bank

"Customers will now access the information they want, when they want it, without having to endure a lengthy phone call or escalate potential queries."

Kerry Ho, Head of Digital Marketing at Makro
makro

"The Clickatell offering provides an easy, secure, and convenient way of giving users control over their accounts through WhatsApp, a platform they already have an affinity for."

Jacqui O’Sullivan,  Executive for Corporate Affairs at MTN SA
MTN

"We are constantly seeking new ways and opportunities to meet customers at their preferred touch points and we understand our customers are actively engaged on WhatsApp."

Chuma Ezirim, Group Head, E-Business at First Bank of Nigeria Limited
first bank

"Delivering banking on WhatsApp for instant messaging is desirous by our customers who want a reliable, convenient, and safe medium to perform basic banking transactions on their mobile devices."

Oladipo Alabede, Group Head of Digital Banking at Sterling Bank
sterling

"By providing Clickatell’s dedicated Chat Desk, we can deliver a service that is more personalized than ever before – right where our clients are already communicating. A service that is not only simple, but also secure."

Shaun Kotwal, Head of Standard Bank Wealth and Investment, South Africa
standard bank

"Customers will now access the information they want, when they want it, without having to endure a lengthy phone call or escalate potential queries."

Kerry Ho, Head of Digital Marketing at Makro
makro

"The Clickatell offering provides an easy, secure, and convenient way of giving users control over their accounts through WhatsApp, a platform they already have an affinity for."

Jacqui O’Sullivan,  Executive for Corporate Affairs at MTN SA
MTN

"We are constantly seeking new ways and opportunities to meet customers at their preferred touch points and we understand our customers are actively engaged on WhatsApp."

Chuma Ezirim, Group Head, E-Business at First Bank of Nigeria Limited
first bank

"Delivering banking on WhatsApp for instant messaging is desirous by our customers who want a reliable, convenient, and safe medium to perform basic banking transactions on their mobile devices."

Oladipo Alabede, Group Head of Digital Banking at Sterling Bank
sterling

"By providing Clickatell’s dedicated Chat Desk, we can deliver a service that is more personalized than ever before – right where our clients are already communicating. A service that is not only simple, but also secure."

Shaun Kotwal, Head of Standard Bank Wealth and Investment, South Africa
standard bank

"Customers will now access the information they want, when they want it, without having to endure a lengthy phone call or escalate potential queries."

Kerry Ho, Head of Digital Marketing at Makro
makro





When we get a price break, we translate that savings into a valuable offer that benefits you

Browse through the current list of SMS promotions, and take advantage of our special rates before it’s too late!



For all our 220 territories covered please see our global SMS Pricing Estimator.

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Australia SMS Special Pricing

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Clickatell’s direct and cost-effective routes ensures that Australia SMS campaigns are delivered super-fast with a 90% delivery rate. We make it easy to engage with your customers, whether you want to send a bulk SMS campaign, improve your customer service or generate leads.

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Belgium SMS Messaging

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Engage and transact with your customers in Belgium and globally using Clickatell’s cost-effective, global SMS text messaging service.

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Brazil Text Messaging

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Now is the time to take advantage of Clickatell’s direct SMS text messaging routes in Brazil to achieve your objectives. We’ve just dropped our Brazil message pricing to the lowest cost ever!

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Bulk SMS Netherlands

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Create powerful, highly engaging bulk SMS marketing campaigns in the Netherlands using Clickatell’s SMS API. Our user-friendly web interface removes the hassle of setting up two-way SMS services which our customers can use to send and receive SMS messages using a long number.

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Bulk SMS South Africa

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As a global leader in mobile messaging, Clickatell’s bulk SMS gateway enables businesses to connect, interact, and transact with their customers, anywhere in the world across more than 220 countries and territories, via 1000+ mobile networks.

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Canada Text Messaging

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Optimize your SMS marketing campaigns using Clickatell’s direct messaging routes in Canada today. CRM messages, time critical alerts, and bulk SMS marketing campaigns are all just a few clicks away with Clickatell Platform.

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Germany SMS Messaging

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Clickatell offers high quality and cost effective routes for all your bulk SMS messages from Germany. With our special pricing promotion, Clickatell’s clients in Germany can reach customers anywhere in the world across over 1,000 mobile network providers.

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Indonesia SMS Messaging

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As a global leader in mobile messaging and communications, Clickatell helps brands to build relationships and experiences with customers via the device they cherish most – their mobile phones.

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IE flag

Ireland SMS Messaging

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Clickatell uses cost-effective high quality, direct messaging routes for bulk SMS in Ireland to help you optimize your SMS marketing campaigns, CRM messages, time-critical alerts and notifications.

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Italy SMS Messaging

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Clickatell’s bulk SMS Platform enables businesses to connect, interact, and transact with their customers, globally.

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Singapore SMS Special Pricing

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Clickatell offers high quality and cost effective routes for all your bulk SMS messaging from Singapore. With our special pricing promotion, Clickatell’s clients in Singapore can reach customers anywhere in the world to connect and interact with over 85% of the world population across over 1,000 mobile network providers.

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Sweden SMS Text Messaging

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Clickatell’s bulk SMS gateway enables businesses to connect, interact and transact with their customers, anywhere in the world.

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Switzerland SMS Text Messaging

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Clickatell is a reliable bulk SMS service provider that enables businesses across the world to connect, interact and transact with their customers. Sending SMS online even easier than ever before and you won’t need to download an app to send SMS messages either. Just a single API integration, and you're good to go!

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Turkey SMS Messaging

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Clickatell’s highly robust and customizable SMS gateway offers real-time SMS transactions and engagement with your customers in Turkey.

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United Kingdom SMS Pricing

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Benefit from Clickatell’s cost-effective, high quality, direct SMS messaging routes in the United Kingdom to help you optimise your SMS marketing campaigns, CRM messages, and time-critical alerts and notifications. Bulk SMS messaging in the UK has never been more simple to implement.

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United States Text Messaging

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If you’re communicating via text messaging with customers in the United States, you’re required by legislation to use two-way SMS numbers. You can either use a long number or a short code—both of which will enable your business to offer a two-way communication channel with your customers wherever they are and via the devices they cherish most: their mobile phones.

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platform packages

From bulk SMS to full commerce experiences,
choose the plan that fits your needs

Connect Lite

Send outgoing messages to customers on a DIY, pay as you go messaging platform.

Connect

Send outgoing messages to large groups of customers, reliably, quickly and at scale.

Enterprise Customers

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Interact

Engage with customers using conversational messaging to improve CX.

Enterprise Customers

Get Started

Transact

Monetize messaging channels with rich payment acceptance functionality.

Enterprise Customers

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Engage

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Enterprise Customers

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Frequently Asked Questions

Have any questions about our platform packages? We’ve got answers!

Do I need to install software?

Is my data safe?

How many countries can I reach with messaging?

What if I need help getting started?

Can I upgrade between plans?

Why is there no pricing on your website?

Delight your customers with chat commerce messaging
Improve customer engagement and communications with the Chat Commerce Platform. Here are some of the benefits:
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Authentic engagement and connection

Delight the customer with quick, helpful, actionable messaging moments delivered at multiple touch points along the consumer lifecycle, improving the customer experience one message at a time.

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Lower costs, more efficient, higher ROI

Handle higher volumes of customer engagements with messaging, saving time, without making the customer hold on the phone. Reduce the cost-to-serve, while automating user journeys.

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Reliable, scalable, secure, compliant

Send any volume of messages, to the whole globe! Robust customer solutions delivered end-to-end encryption of message content, ensuring your conversations remain private.

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Reliable, scalable, secure, compliant

Send any volume of messages, to the whole globe! Robust customer solutions delivered end-to-end encryption of message content, ensuring your conversations remain private.

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Delight your customers with text and chat messaging
Improve customer engagement and communications with the Chat Commerce Platform. Here are some of the benefits:
Icon

Authentic engagement and connection

Delight the customer with quick, helpful, actionable messaging moments delivered at multiple touch points along the consumer lifecycle, improving the customer experience one message at a time.

Icon

Lower costs, more efficient, higher ROI

Handle higher volumes of customer engagements with messaging, saving time, without making the customer hold on the phone. Reduce the cost-to-serve, while automating user journeys.

Icon

Reliable, scalable, secure, compliant

Send any volume of messages, to the whole globe! Robust customer solutions delivered end-to-end encryption of message content, ensuring your conversations remain private.

Icon

Reliable, scalable, secure, compliant

Send any volume of messages, to the whole globe! Robust customer solutions delivered end-to-end encryption of message content, ensuring your conversations remain private.

Image

The Clickatell Platform

Connect, interact and transact with your customers with ease

Give your customers the option to engage with your brand on the messaging channel they prefer most— SMS and chat. Enter to win a free, mobile messaging experience designed specifically for your business.

Connect, interact and transact with your customers with ease

Clickatell | Helping FlySafair Transform its Digital Experience for Travelers

FlySafair uses the Clickatell Chat Commerce Platform to deliver a complete traveler experience within WhatsApp, the most popular chat channel in the world.

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