Welcome to Clickatell

The Global Leader in Chat Commerce

With more than 20 years of innovation, from messaging to customer engagement to chat, Clickatell gives consumers the power to transact with brands anytime, anywhere.

Welcome to Clickatell

The Global Leader in Chat Commerce

With more than 20 years of innovation. From messaging to customer engagement to chat, Clickatell gives consumers the power to transact with brands anytime, anywhere.

Global leader in chat commerce.

Careers

Find your place, make your mark

We're a global team, united in our diversity toward the common goal of bringing the next wave of digital commerce to the world. If you're looking to make history while doing the best work of your career alongside some of the planet's brightest people, you've come to the right place.

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Drive more revenue with Chat Commerce

Create personalized interactions with your customers at scale. Engage with your customers through messaging, automation, live agent interactions and payments, all through one unified experience.

Clickatell - Product UI

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Personalized retail solutions for improved sales and engagement.

Personalization

Push the boundaries of global commerce by leveraging personalized messaging interactions, a convenient buyer journey, and the power of immersive shopping experiences. Add a personal touch and watch your customer engagement, loyalty, and relationships skyrocket.

Retail solutions with automated messaging for improved sales and engagement.

Automation

Put your product information, order notifications, chat purchasing experiences, and payments on autopilot without compromising superior customer service. Make customer interactions go further with proactive communications and automation.​​

Clickatell's retail solutions allow for contact-free payments.

Contact-Free Payments

Make it easier to seal the deal for your customers with convenient in-chat purchasing, instant customer support for product information, curbside pick-ups, and secure, real-time transactions. Take advantage of contactless commerce and never let a sale slip away again.

Retail solutions with self-service and assisted agents for improved sales and engagement.

Self-Service and Assisted Agents

Boost your sales and engagement while relieving your agents with the force of high-quality, automated service within chat. This allows your team to reduce repetitive inquiries, optimize their focus on revenue-boosting strategies, and scale your business better than ever before.

Choose the best tool for the message TEST

TEST Send and receive SMSes for quick customer support, communications, promotional marketing, or two-factor authentication notifications.

Messaging-Specific APIs

SMS-enable any application, website or system and facilitate international one- or two-way messaging with an easy one-step integration process.

Campaign Manager

Create one- or two-way bulk SMS campaigns within minutes, with no coding or developers required, a free application and you only pay for the messages you send.
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Clickatell’s SMS Gateway

For secure, reliable, and fast bulk SMS messaging. Our hosted specialized SMS Gateway lets you cost-effectively connect to your customers at scale.

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Simplify

  • Communicate and engage with your customers in the way they prefer.

  • Conveniently and efficiently support customer inquiries faster via live agents.

A comprehensive set of messaging use cases are available, designed for your industry and business needs

Account notifications
Account notifications
2FA notifications
2FA notifications
Delivery notifications
Delivery notifications
Marketing campaigns
Marketing campaigns
Customer care engagement
Customer care engagement
Fraud alert messaging
Fraud alert messaging
Polling and surveys
Polling and surveys

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Scalable, secure, and compliant messaging.

The world is waiting to hear from you. So why not start the conversation with the help of Clickatell – the world’s first SMS gateway provider, with our bulk SMS service? Deploy compliant and reliable mass text messages to United States numbers through our integrated SMS API platform today.

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Leverage our secure global network

Leverage our secure global network

Take advantage of our secure global network to reliably send SMS messages to your customers.

Integration is easy

Integration is easy

Our cloud-hosted, user-friendly portal and wizard-driven code generation make integration into your systems easy.

Reliable messaging, delivered instantly

Send high message volumes delivered to your customers wherever they are, reliably and on time.

100% Private

100% private

Ensure that conversations between your business and customers remain private with default end-to-end encryption.

Customer experience starts with two-way messaging

Customer experience starts with two-way messaging

SMS-enable any application, be it a website or system, and facilitate international two-way messaging with an easy integration process.

Setup is simple

With over 20 years of experience, our expert team will guide you through the process step‑by‑step.

Create a free account and start the registration process.

Create a Free Account

It’s important that your EIN, Legal Name, and Address matches your registered records at the State and Federal level.

Now that your brand has been approved, it’s time to register your campaign. For now, you only need to create at least one campaign. You can register more at a later stage.

After your campaign is approved, you need to purchase a new US Long Number.

Once your number purchase is a success, you’re now ready to begin sending SMSes to all your customers.

Why switch to 10DLC A2P messaging with Clickatell?

10DLC is an iteration of A2P business text messaging that aims to provide an improved communication experience overall. Here are some of its benefits:

Improved deliverability and customer experience
Improved deliverability and customer experience

Provide a better user experience than ever before by creating text flows that lead to the customer’s desired outcome. Respond reliably to their queries – on time, all the time.

Higher volume and throughput rates
Higher volume and throughput rates

Take advantage of higher open rates that SMS messages receive. Send out high messaging volumes at scale, without encountering unnecessary spam blocks.

Text the world from a recognized local area code
Text the world from a recognized local area code

Register for a 10DLC number for A2P messaging and widen your communication reach from your doorstep to the entire globe if need be.

Read about us in the press

Innovative mobile experiences empower brands to connect, interact, and transact with customers. We make those experiences possible.

Leadership

Our Executive Team

Pieter de Villiers

Pieter de Villiers

Chief Executive Officer and Co-Founder

Chevron Up

Pieter de Villiers is a South African born, Silicon Valley experienced entrepreneur, and angel investor with a passion for Chat Commerce and the empowerment of people. Pieter is also one of the youngest mobile industry veterans with over 21-years’ experience in global telecoms, mobile messaging, and mobile payments backed by top-tier Silicon Valley VC firm Sequoia Capital. Pieter spent nearly 10 years in San Francisco where he successfully grew Clickatell into a multi-million-dollar company operating across multiple continents. Pieter has been recognized for his leadership and achievement in the mobile industry by many industry organizations including Endeavor and Global Technology Business that named him as one of the “top 40 under 40” executives who will likely “run the telecoms industry in 2020.” Along with his work with Clickatell and the mobile industry, Pieter actively works to promote and empower entrepreneurs in Africa in digital skills training in South Africa serving as chairman of SiMODiSA.org, a public benefit, not-for-profit organization based in South Africa and Africa.

Jeppe Dorff

Jeppe Dorff

Chief Product and Technology Officer

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Jeppe Dorff, a native of Denmark, has a wealth of global perspective with a career spanning most continents and many individual mobile payments and mobile banking deployments. Jeppe oversees Clickatell’s global footprint by delivering the company’s Chat Commerce Platform solutions to over 10,000 customers, many of which are Fortune 500 companies and leading global brands activating their own digital commerce transformations. Prior to joining Clickatell, Jeppe served in multiple executive roles including vice president of Transaction Services at Rogers Communications, vice president, Product, Strategy and Innovation with Mobile Money Ventures (a CitiGroup and SK Telecom joint venture), head of product development at EnStream (a Rogers, Bell, and TELUS joint venture). He was also the founder and chief technology officer of Secure Wireless Transfers where he developed the award-winning KushCash platform, one of the first mobile payment deployments in North America.

Jennifer Shambroom

Jennifer Shambroom

Chief Marketing Officer

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Jennifer Shambroom is a highly accomplished senior marketing executive with a 20-year track record of success achieving growth objectives within start-up, turnaround, and rapid-growth environments. Jennifer is also a veteran of the mobile ecosystem boasting 16 years of mobile app experience. Jennifer’s marketing leadership contributed to 10 funding events, the sale of five software companies, and the acquisition of several more. Jennifer has been recognized for her leadership and achievements as Executive of the Year; Marketing Executive of the Year; Shortlist for Most Innovative Woman in Marketing, Advertising and Public Relations; 50 Women to Know in Martech; and Mobile Women to Watch.

Glen Braganza

Glen Braganza

Chief Financial Officer

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Glen Braganza is a highly respected executive with over 20 years of experience in Europe and the US helping companies at all stages of their lifecycle create value and grow. With deep industry experience in payments and financial services, Glen also recently worked in crypto and blockchain as chief financial officer of BitPay. Prior to BitPay, Glen had a distinguished 10-year career at Worldpay, leading M&A for the group from 2010 to 2015 and was instrumental in the successful $7.4 billion IPO of the Group in 2015. Additionally, as chief financial officer of Worldpay US, he was responsible for over $400 million in annual revenue and over $150 billion in annual payment processing volume. Before Worldpay, Glen spent most of his career executing M&As for financial services organizations, initially working at Lloyds Banking Group in the UK and then joining Jefferies & Co. in London. He is a qualified accountant and is also an Advisory Board member of the CFO Forum Atlanta.

Zan Chivell

Zan Chivell

Chief Human Resources Officer

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Zan Chivell is an accomplished HR leader with a career having spanned various roles and portfolios, extending across a range of industries. Most notably she has worked in technology, payments, e-commerce, and retail. Throughout her career, she served on several leadership teams and executive committees of innovative and performing global businesses, with focus on high growth and scaling up. While working in South Africa and London, she managed HR programs at global enterprises expanding into new territories. She has served on various M&A and investment project teams, leading the People agenda. She was HR executive at RCS a division of BNP Paribas in Cape Town, head of talent acquisition at Boden in London, and senior HR manager at The Foschini Group based in Cape Town. Her passion is to create a working environment where top talent wants to be.

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A unified bulk SMS sender with no hidden carrier fees

With transparent SMS pricing, what you see is what you get. Our US flat rate includes network passthrough fees and no extra cost for MO messaging.

10DLC Messaging Fees

Number of SMS messages

Standard*

Priority*

Two-Way*

1 - 999 999

$0.008

$0.008

$0.008

1 million +

Please contact sales

* Price per SMS

Our brand resources

Our brand assets are perfect for writing about Clickatell, building an integration, or simply featuring our brand on your site.

Our spokespeople

Pieter de Villiers

Pieter de Villiers

Chief Executive Officer and Co-Founder, Clickatell
Jeppe Dorff

Jeppe Dorff

Chief Product and Technology Officer, Clickatell
Jennifer Shambroom

Jennifer Shambroom

Chief Marketing Officer, Clickatell
Clickatell