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Case Studies in your Industry

Today Clickatell enables more than 10 000 enterprise, government, small-and-medium-sized business customers and application developers to enjoy the advantages of SMS.  See how businesses in your industry are using SMS messaging to grow their businesses, streamline business processes, improve their customer relationships and reduce costs.

Healthcare

Our SMS messaging solutions are used to personalize care, deploy services remotely, promote healthier lifestyles and provide significant cost savings to the healthcare industry as a whole.

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Marketing

Our SMS messaging solutions are the perfect tool for marketing campaigns and promotions. Not only is SMS messaging more personal than email, recent research by the Direct Marketing Association shows SMS has a higher direct response rate at 26% than telemarketing (10.4%), email (6.6%) and direct mail (3.4%).

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Government

Our SMS messaging solutions are used by Governments to improve service delivery communication, or disaster management, including incident and damage assessment.

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Banking & Finance

Our SMS messaging solutions are used in banking and finance to reduce theft and fraud through one-time-passwords (OTPs), generate actionable, real-time transaction and fraud alerts, as well as reduce cost-to-serve customers with timely service notifications and payment reminders.

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Travel & Hospitality

Our SMS messaging solutions are used in travel and hospitality to cost-effectively alert customers of delays, confirm bookings, and co-ordinate changes to travelers' schedules.

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IT / Software

Our SMS messaging solutions are used in IT and Software to create customized products and messaging services. They are also used to notify employees when a system's status has changed.

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NGO / Aid

Our SMS messaging solutions are used by local and national governments and private organizations to communicate and easily connect people with emergency aid or send instant information alerts when the need arises - even when voice calls cannot go through, SMS messages still can.

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Retail / Consumer

Our SMS solutions are used by retail organizations to alert customers about the status of their orders, organize the timely collection of goods and repairs and even as an internal tool to monitor the progress of product manufacturing and shipping.

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Insurance

Insurance can be a high-risk business and in today's troubled economic times it is vital to achieve returns on investments. Our SMS messaging solutions are used in insurance to maximize returns and provide better service.

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Social Networking

Our SMS messaging solutions can be used in a variety of ways by social networks: to authenticate user activations or sessions with one-time-passwords (OTPs), provide premium-rated SMS micro-billing, or enable out-of-network push messaging.

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Education

Our SMS messaging solutions in education help educational institutions to improve their processes and ensure a safe learning environment for students and their families.

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Call Centers

Our SMS messaging solutions enable call center agents to push information requests, service request updates or appointment or payment reminders to customers in a cost-effective and convenient manner.

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Manufacturing

Our SMS messaging solutions have successfully been used in manufacturing to provide reliable and timeous notifications of serious system issues such as downtime and changes in security status. In addition it has also been used as a preventative measure for these issues.

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eCommerce

Our SMS messaging solutions are used in ecommerce to provide mobile alerts, connect buyers and sellers and enhance customer relationship management (CRM) programs in a cost-effective, efficient and timely manner.

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Enterprise Solutions

Our enterprise-grade SMS messaging solutions offer organizations with high volume messaging requirements, a reliable, highly customizable and scalable messaging platform, supported by dedicated technical account managers. This makes the assured delivery of mission-critical messages painless.

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