Short code

This 5 or 6 digit 'from' number is a powerful SMS marketing and customer appreciation tool. It can be easily memorized by your customers, suppliers or employees, making it simple for them to respond to your messages.

Received 09:34

Reply with your 5-digit ZIP code to get Pizza Hut deals just for U. Txt STOP 2 stop, HELP 4 help.

Use short codes for:


  • Generate new leads to build your database
  • Customer loyalty programs and rewards
  • Targeted, location-based notifications

Customer relationship management

  • Send coupons, exclusive discounts or offers
  • Manage bookings or appointments
  • Send time-sensitive delivery alerts
  • Provide progress reports on orders or production
  • Get customer feedback with SMS surveys

Why use a short code:

Easy-to-remember 5 or 6 digit number

Receive replies to your messages

Extensive reach in Africa

Country specific

How do I get a short code?

View our FAQ section for a simple guide to setting up this product.


How customers use short codes

MWEB uses short codes for marketing as well as internal alerts and notifications. sends SMS notifications about food orders and account activations.

Kaap Agri uses short code to send fuel prices updates to suppliers and specials to customers.

Prepaid24 uses short code to send electricity and airtime recharge vouchers, and for payment confirmations.

Need a short code in another part of the world?

Short codes are country specific, and are also available in Canada, Namibia, South Africa and the United Kingdom.

Find out more about setting up a shortcode in one of these regions, or contact us for a mobile marketing solution for your preferred country.

Get started