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Campaign Manager: How do I measure and optimize my outbound SMS campaigns?

Here are some key metrics that you can use to measure and optimize the success of your outbound SMS campaigns. […]

In Faqs

Campaign Manager: How do I manually add, edit or delete a contact?

You can view and manage your contacts by navigating to Contacts. To add an individual contact, select Actions > Add Contact and […]

In Faqs

Campaign Manager: How do I add or edit a message template?

Message templates can be created to save common or often-used SMS messages so that you won’t need to re-enter the […]

In Faqs

Campaign Manager: Where can I see why my messages failed?

You can view the success and failure status of each individual message on the platform. To do this, navigate to […]

In Faqs

Campaign Manager: How do I make sure my message does not contain non-GSM characters?

Using non-GSM characters in your messages could result in additional and inflated costs per message. Any SMS messages that include one […]

In Faqs

Campaign Manager: How do I upload my contact list?

You can add and import your contacts list via a CSV file upload. Contacts need to be assigned to a […]

In Faqs

Campaign Manager: How do I add or edit a short link URL?

You can shorten your links in order to limit the characters in your text messages. Any links can be shortened […]

In Faqs

Campaign Manager: How do I add a Group and what is it used for?

Essentially, Groups are customer segments that you can use to determine which contacts need to receive your outbound message. Use […]

In Faqs

Campaign Manager: What is the Message Footer field?

For SMS campaigns, opt-out text may be mandatory for each outbound SMS, as per local legislation. The text (for example “reply STOP […]

In Faqs

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