{"componentChunkName":"component---src-templates-help-center-subtopic-js","path":"/help-center/whatsapp/qr-codes/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-62305900","slug":"can-i-register-multiple-qr-codes-for-my-business-phone-number","indexable":true,"question":"Can I register multiple QR codes for my business phone number?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Yes, you can register up to 2,000 unique QR codes. Contact our "},{"url":"https://www.clickatell.com/contact/contact-sales/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Sales team"}]},{"type":"span","value":" for the process."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62305908","slug":"can-i-setup-a-pre-filled-message-for-my-qr-code","indexable":true,"question":"Can I setup a pre-filled message for my QR code?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Yes, absolutely! QR codes can be configured with a static welcome message to break the ice and help customers initiate a quick conversation with your business."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62324940","slug":"can-the-qr-code-be-customized-for-the-brand","indexable":true,"question":"Can the QR code be customized for the brand?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"No, WhatsApp does not offer the capability to customize QR codes at the time of creation. Your business can download the QR code and edit it for brand customization while maintaining its readability. However, it is not recommended to customize the color or look and feel of the code itself."}]},{"type":"paragraph","children":[{"type":"span","value":"Should you wish to do so, please familiarize yourself with the "},{"url":"https://about.meta.com/uk/brand/resources/whatsapp/whatsapp-brand","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"WhatsApp Brand guidelines"}]},{"type":"span","value":"."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62324945","slug":"differ-from-generated-in-my-dev-environment/","indexable":true,"question":"How does this QR code differ from the ones I already generate in my development environment?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"QR codes can now be generated and managed directly as a WhatsApp Business and users can scan them with their WhatsApp, iOS, or Android camera."}]},{"type":"paragraph","children":[{"type":"span","value":"In addition, with WhatsApp QR codes:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Prefilled messages are fully customizable and can be changed or deleted at any time,"}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Users will go directly to the app without any interstitial page, and"}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"The in-app experience is better as users receive a clear message when a QR code has expired."}]}]}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62305905","slug":"common-qr-code-use-cases/","indexable":true,"question":"What are the most common QR code use cases I can implement for my business?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"QR codes offer a quick way for customers to initiate conversations with your business. Instead of manually saving your business number, they can effortlessly scan the code to open a WhatsApp chat, where they can immediately seek assistance, whether it's for post-purchase support or pre-purchase inquiries. You can strategically place QR codes on product packaging, receipts, or digital platforms for easy access. "}]},{"type":"paragraph","children":[{"type":"span","value":"It's important to note that some customers browsing on mobile devices may not be able to scan the QR code directly from the screen. In such cases, consider adding a button below the QR code, directing them to your WhatsApp Business account."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62324938","slug":"what-happens-if-a-user-scans-my-qr-code-after-it-has-been-deleted","indexable":true,"question":"What happens when a user scans a QR code after it has been deleted?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"If a user tries to access a QR code that has been deleted, they will see an error message indicating the QR code has expired."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62324942","slug":"what-is-the-best-format-to-use-to-preserve-the-print-quality-of-the-qr-code","indexable":true,"question":"What is the best format to use to preserve the print quality of the QR code?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"We recommend the .svg file format for the best quality in print materials. You can also re-size the QR code to create the appropriate design and print materials."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}},{"id":"DatoCmsTemplateHelpCenter-62305902","slug":"will-my-qr-codes-expire-automatically","indexable":true,"question":"Will my QR codes expire automatically?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"No, your QR codes will not expire until they are deleted."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120172280","name":"QR Codes","seo":null}}],"totalCount":8},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-62324945","subtopicId":"DatoCmsTaxonomyTopic-120172280"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}