{"componentChunkName":"component---src-templates-help-center-js","path":"/help-center/chat-2-pay/general-chat-2-pay/what-reports-do-i-have-access-to/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-120716796","slug":"what-reports-do-i-have-access-to","question":"What Chat 2 Pay reports do I have access to?","publishDate":null,"seo":{"description":"All Chat 2 Pay clients have access to a usage report from Clickatell and a transactional report from your payment provider. 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"}]},{"type":"paragraph","children":[{"type":"span","value":"The raw data is supplied as standardized, templated sets of data elements referred to as \"data templates\". "},{"type":"span","marks":["emphasis"],"value":"Data Templates"},{"type":"span","value":" are generic datasets created for each application and normalized for clients' easy consumption. You can download these sets of raw data (CSV files) from a Clickatell-hosted cloud SFTP server."}]},{"type":"paragraph","children":[{"type":"span","value":"The "},{"type":"span","marks":["strong"],"value":"weekly "},{"type":"span","value":"Data Sharing service is included as standard in all packages. You can upgrade to a higher frequency delivery at an "},{"type":"span","marks":["strong"],"value":"additional cost"},{"type":"span","value":". The table below describes the options available."}]},{"type":"paragraph","children":[{"type":"span","marks":["emphasis"],"value":"For more information, see our "},{"url":"https://guides.clickatell.com/chat-commerce-platform/data-and-analytics/raw-data-access","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","marks":["emphasis"],"value":"user guide"}]},{"type":"span","marks":["emphasis"],"value":"."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62246959","name":"Chat 2 Pay"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120715946","name":"General Chat 2 Pay"}}]},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com/?_ga=2.136757113.855261245.1672360526-405927990.1666392007","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-120716796"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}