Businesses which have enabled WhatsApp communication can be reached via the phone number registered with WhatsApp. Any person who has this business phone number saved within their phone contacts will be able to initiate a conversation with the business, via WhatsApp. The best way to ensure that customers know about your new WhatsApp business channel is to let them know!
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.