Help Center

How does WhatsApp for Business work?

As an approved WhatsApp Business solution provider, Clickatell will assist you with enabling WhatsApp for your business and creating a business profile with relevant information that will be visible to customers who you are engaging with. Once you complete the WhatsApp Business application process successfully, you’ll be regarded as a verified business and receive a badge next to your name in the WhatsApp app.

Clickatell will deliver WhatsApp messages securely, reliably, and instantly to enable two-way high-value conversations for you and your customers. We’ll also proactively determine whether the destination phone number is WhatsApp enabled before attempting delivery and returning a relevant status code.

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