Help Center

What are the prerequisites for a WhatsApp Business account?

You need the following in order to apply for a WhatsApp Business account:

  • Facebook Business Account (You can also create one during the WhatsApp sign-up process)

  • Phone Number to register (this number should not be linked to a WhatsApp account yet)

    • You'll require access to this number to receive an SMS/voice call for verification

    • Also see these guidelines

  • Business Display Name (should have a clear relationship with the Business)

  • Keep the following ready:

    • Legal company name

    • Business phone number & website

    • Business email address

    • Country, city, state/province/region

    • Corporate street address

    • Business category

    • Business description

Also familiarize yourself with the WhatsApp Business eligibility requirements before completing the application.

Note: although Clickatell assists you with the application, we do not have control over the approval of your application.

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