How can I apply for a WhatsApp business account for my business?
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Log in to your Clickatell account and add WhatsApp as a channel from the Products & Services tab.
From the My Workspace tab, click the WhatsApp tile and then "+New WhatsApp Account & Profile".
Click "Continue with Facebook Business Login"
This part of the application takes place within the Facebook environment.
Follow the prompts and complete the setup wizard.
Create Facebook and WhatsApp Business Accounts
Create a WhatsApp Business Profile
Submit Phone Number for Verification
Once successfully completed, you will be redirected back to the Clickatell Portal and guided to your next steps.
Note: although Clickatell assists you with the application, we do not have control over the approval of your application.
For more information, see:
Which phone number and display name should a business sign up with?
If you are currently using the old user portal:
You can simply log in to your Clickatell account and click on “Apply for WhatsApp” to complete the application form. Once Clickatell receives this application, we will evaluate it based on the vetting criteria and notify you of the next steps in this onboarding process.
You should familiarize yourself with the WhatsApp Business eligibility requirements before completing the application.
You can read more about the application process here.
If you have questions about switching to the new portal, see here or contact our support team.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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