Help Center

How can I apply for a WhatsApp business account for my business?

  • Log in to your Clickatell account.

  • From the My Workspace tab, click the WhatsApp tile and then +New WhatsApp Account & Profile.

  • Click Continue with Facebook Business Login.

    • This part of the application takes place within the Facebook environment.

    • Follow the prompts and complete the setup wizard.

      • Create Facebook and WhatsApp Business Accounts.

      • Create a WhatsApp Business Profile.

      • Submit Phone Number for Verification.

    • Once successfully completed, you will be redirected back to the Clickatell Portal and guided to your next steps.

  • Purchase subscription (only if you are on our pre-paid, self-serve package (Connect Lite)

  • Set up API

Note: Although Clickatell assists you with the application, we do not have control over the approval of your application.

For more information, see:

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Ask the community

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

View Stack Overflow

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs