Log in to your Clickatell account and add WhatsApp as a channel from the Products & Services tab.
From the My Workspace tab, click the WhatsApp tile and then "+New WhatsApp Account & Profile".
Click "Continue with Facebook Business Login"
This part of the application takes place within the Facebook environment.
Follow the prompts and complete the setup wizard.
Create Facebook and WhatsApp Business Accounts
Create a WhatsApp Business Profile
Submit Phone Number for Verification
Once successfully completed, you will be redirected back to the Clickatell Portal and guided to your next steps.
Note: although Clickatell assists you with the application, we do not have control over the approval of your application.
For more information, see:
You can simply log in to your Clickatell account and click on “Apply for WhatsApp” to complete the application form. Once Clickatell receives this application, we will evaluate it based on the vetting criteria and notify you of the next steps in this onboarding process.
You should familiarize yourself with the WhatsApp Business eligibility requirements before completing the application.
You can read more about the application process here.
If you have questions about switching to the new portal, see here or contact our support team.
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.