WhatsApp supports the following limits per media type:
Images: 5MB
Documents: 64MB
Audio: 16MB
Clickatell is bound to comply with WhatsApp server requirements and to ensure that all media callbacks are within the limits stated above when delivering to the business.
Find out what the maximum sizes for media messages which a business can send, here.
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.