How do I acquire a verified green tick for my WhatsApp Business Account?
Articles in this section
What are WhatsApp message templates?
What is the difference between the WhatsApp Business Platform and the WhatsApp Business app?
How can I apply for a WhatsApp business account for my business?
Can I send marketing or promotional messages using the WhatsApp Business Platform?
Why do I need a Facebook Business Manager ID when I apply for a WhatsApp Business Account?View More Related Articles
During the onboarding and registration process, WhatsApp will review your business application and grant access to the WhatsApp network at its discretion. WhatsApp recognizes two types of business accounts:
1. Regular business account
Every business that is approved gets this status.
The verified business name will only be visible in the contact view. All other views will display your WhatsApp Business phone number. The contact view will display a grey ‘Confirmed’ checkmark with the verified business name in smaller text.
No green checkmark is visible.
2. Official business account
Select businesses are given this status at WhatsApp’s discretion at the time of approval.
Instead of the phone number, your verified business name will be visible in the chat list, chat screens, chat groups, and contact view.
A green checkmark will also be visible in the contact view.
Applying for an Official Business Account
Customers can request Clickatell for a green checkmark if they think they qualify. We will open a support ticket for WhatsApp's consideration at no extra cost.
WhatsApp can take up to three weeks to review the request and provide feedback.
Please note: WhatsApp does not share their criteria for approval of this request and as such we cannot guarantee the approval for our customers (also see here).
To be considered for an official business account, WhatsApp requests that the following information at a minimum must be submitted as part of the Support ticket:
Facebook Business verification check: Provide a screenshot showing your verified Facebook account status
Business Facebook Page URL
Business name in languages other than English (if any)
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Ask the community
Visit Stack Overflow to join our community of developers and find the answer you need.
Access the latest technical information regarding Clickatell’s channels, products and APIs.