Help Center

General WhatsApp

General WhatsApp

What does WhatsApp Business Verification entail?

How can I apply for a WhatsApp business account for my business?

Can businesses sign up on mobile devices?

Can I add multiple WhatsApp Business Accounts?

Which phone number and display name should a business sign up with?

How can I remove messaging limits from my WhatsApp account?

What is a Highly Structured Message (HSM) and how do I use it with my WhatsApp integration?

Why do I need a Facebook Business Manager ID when I apply for a WhatsApp Business Account?

What is the maximum size media message which a business can send via WhatsApp?

What is the maximum size for media messages that a business can receive on WhatsApp?

How will customers discover your business on WhatsApp for the first time?

How do I create a WhatsApp message template for approval?

What is the price to send or receive a message on my WhatsApp Business Account?

What are the eligibility requirements for a WhatsApp Business account?

How can my business validate whether a phone number is enabled as a WhatsApp user?

What is the difference between the WhatsApp Business Platform and the WhatsApp Business app?

What are non-transactional WhatsApp template messages?

How do I test my WhatsApp Business integration?

How will my customers know that it’s my business talking to them via WhatsApp?

How does WhatsApp for Business work?

Can I use a landline number to register WhatsApp for my business?

Are WhatsApp Business messages end-to-end encrypted?

Can I send marketing or promotional messages using the WhatsApp Business Platform?

What services are permitted on WhatsApp Business Platform?

Which message types and media formats are supported by the WhatsApp Business Platform?

How do users opt-in to receive notifications on WhatsApp?

What are WhatsApp template messages?

What different types of business conversations are available in WhatsApp?

How do I acquire a verified green tick for my WhatsApp Business Account?

Can my business send non-transactional messages to customers on WhatsApp?