Before you start sending SMS messages to Brazil, there are a few things you need to take into consideration. The from address (Sender ID) may be changed to a local number to provide optimal delivery to Brazilian networks. Additional restrictions in message content and format can be viewed in the table below. You can also read more at the Agência Nacional de Telecomunicações.
It’s a good idea to work with a sales advisor to ensure compliance with all SMS regulations. Get in touch now and set up your messaging program with the help of our experts.
RestrictionDescriptionDND existsNoTime restrictionsNoInternational vs local splitNoLocal trafficN/AInternational trafficN/AGeneral content restrictions
Electoral/ political and religious content is not allowed
Content that breaches third-party intellectual property rights is not allowed.
Content that relates in any way to the termination of pregnancies is not allowed. (Abortion is illegal in Brazil and sending such content can result in serious punishment and/or imprisonment.)
Content registration requiredNoOpt-out instructions required
The sending party is responsible for obtaining opt-in consent to SMS traffic from data subjects. The contractor (i.e. Clickatell) will not be liable in relation to the data subjects if consent is not obtained.
Offer data subjects at least one opt-out option for SMS sent by the user.
Sender ID regulationsAll sender IDs are overwritten with a local short code or long codeSender ID documentation requiredN/ACountry supports MNPYes
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