Will my old portal credentials function without having to create new credentials?
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Why should I use the new portal?
How can I access the technical documentation?
Where can I get more help or information about the new portal?
Will my account details such as payment methods, automatic top-ups and current balance be carried over to the new portal?
Will my account information be migrated automatically to the new portal?View More Related Articles
Yes. We have migrated all existing data to the new portal and you can use your existing credentials to access all your integrations, profiles and applications on the new user portal.
For WhatsApp users, only the One API integration accounts will be able to see their setups in the new portal. All legacy WhatsApp API users will have to switch back to the 'Classic view' of the portal to access their configurations. We are currently working on also migrating these integrations.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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