Why am I unable to register with my email address?
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Why should I use the new portal?
How can I access the technical documentation?
Where can I get more help or information about the new portal?
Will my account details such as payment methods, automatic top-ups and current balance be carried over to the new portal?
Will my account information be migrated automatically to the new portal?View More Related Articles
You can sign up for one account with your email address. If you signed up for an account but did not verify your email address, the account will automatically be deleted after 72 hours. You will then be able to register again with that same email address.
Should you still not be able to sign up after 72 hours, please contact our support team for assistance.
If you previously signed up for an account and verified your email address, request a new password to access your account.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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