Currently, Web Chat cannot be used via the new portal. To use Web Chat, you have to switch back to the 'Classic view' of the portal.

All legacy WhatsApp API users also have to switch back to the old portal to access their configurations. Only WhatsApp configurations using our One API will be available in the new portal.

The My Workspace tab in the new portal is a central dashboard where end-users can view and manage all the channels, products, numbers and APIs that they have subscribed to or set up on the Clickatell portal. Whenever a channel, product, number, test phone or API configuration is activated or added to your account, it will appear in the My Workspace tab. To update or view in more detail, simply click on the relevant 'card' from the dashboard.

Yes, no need for you to do anything. Clickatell moves all your information to the new portal, and you can access it by simply logging in to the new portal using your existing credentials.