Help Center

Clickatell User Portal

Clickatell User Portal

Account Information

Will my account information be migrated automatically to the new portal?

Is there any functionality or information that will not be available on the new portal?

What is My Workspace?

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Account Management

Why am I unable to register with my email address?

I forgot my password and can't log in. How do I reset it?

Is there a limit to how many users I can invite to my Clickatell account?

How can I invite users to my Clickatell account?

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Login

Can I choose to remain on the old portal?

Can I switch back to the old portal?

Will my old portal credentials function without having to create new credentials?

How do I log in to the new portal if I’m an existing user?

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Sign-up

As a CMNext or Developer Central user, how does the new portal affect access to my account?

Can I change my password?

Can I change my email ID?

Do I have to sign up for the new portal?

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Support

Why should I use the new portal?

How can I access the technical documentation?

Where can I get more help or information about the new portal?

Will my account details such as payment methods, automatic top-ups and current balance be carried over to the new portal?

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User Management

Is there a limit on the number of users I can add to my account?

Can I remove or modify existing users in my account?

What are the different roles that I can invite a user for?

Can I invite my team members or colleagues to join my portal account?

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