Help Center

Clickatell User Portal

Clickatell User Portal

Account Information

What is My Workspace?

Is there any functionality or information that will not be available on the new portal?

Will my account information be migrated automatically to the new portal?

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Account Management

How can I close my Clickatell account?

Why am I unable to register with my email address?

I forgot my password and can't log in. How do I reset it?

Is there a limit to how many users I can invite to my Clickatell account?

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Login

How do I log in to the new portal if I’m an existing user?

Will my old portal credentials function without having to create new credentials?

Can I switch back to the old portal?

Can I choose to remain on the old portal?

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Sign-up

Do I have to sign up for the new portal?

Can I change my email ID?

Can I change my password?

As a CMNext or Developer Central user, how does the new portal affect access to my account?

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Support

Will my account details such as payment methods, automatic top-ups and current balance be carried over to the new portal?

Why should I use the new portal?

How can I access the technical documentation?

Where can I get more help or information about the new portal?

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User Management

Is there a limit on the number of users I can add to my account?

Can I remove or modify existing users in my account?

What are the different roles that I can invite a user for?

Can I invite my team members or colleagues to join my portal account?

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