Help Center

Can I integrate my Chat Flow workflows with my back-end system?

Yes, you can go beyond chat and provide app-like functionality through API integration with your own business systems, adding value to your customers through deep, personalized engagements.

In order to utilize APIs within Chat Flow, you must first add them in the API Configuration section in Chat Flow. Once you've added an API endpoint in the integration section, it can be utilized across multiple flows.

The HTTP Call action node allows you to call an external API using HTTP. The API can be from a 3rd party organization or from within your own organization. An HTTP Call node can be used to invoke an HTTP GET, POST, PUT or DELETE with headers, query parameters, and (in the case of POST) a request body.

 

Was this article helpful
Clickatell
0 out of 1 found this helpful

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Step into the future of business messaging.

SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.