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Which channels are supported on Chat Desk?

The following channels are currently available on Clickatell Chat Desk:

WhatsApp - engage in two-way conversations with your customers or initiate a chat via an approved HSM template.
One-way SMS - send notifications to or initiate a chat with your customers.

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What is Chat Desk?

How long will it take before agent seats are active on my account after successful payment?

Where can I see recent completed chats or a chat that ended unexpectedly?

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SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.