03 February 2021

Happy 2021 everyone.

03 February 2021
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2 minutes

Like many of you, all of us at Clickatell are entering this new year with renewed focus, enthusiasm, and determination. If 2020 taught us anything, it’s that change is part of life—and business. One upside: 2020 revealed key learnings that savvy businesses can use going forward to secure their position of strength and make their processes and people more resilient.

Our thought leadership series, Insight Circle, is focused on helping you and your business do just that. We’ll introduce you to big thinkers with big ideas and insights on digital transformation, the future of connectivity, and how businesses are building empathy and engagement with consumers. We will share interviews with leaders and executives from diverse industries and who have unique, often remarkable, viewpoints on how digital transformation is shaping our lives and companies, forces, and trends we should be keeping our eyes on.

Here’s just a taste of what’s to come in the next couple of months:

Hari Harikrishnan, Co-founder and Chief Product Officer at Plethy, highlights how the next decade is going to be about the “Connectivity of People” and the “Connectivity of Things.” He shows how the two will build on one another to create seamless end-to-end experiences across channels that will revolutionize the way companies and customers interact.

Alec Wright, Chief Innovation Officer at OneValley, speaks to the macro trend of digital connectivity—and how it’s upending business as we know it thanks to a more effective flow of data and collaboration across previously siloed systems, processes, and departments.

We are incredibly excited to share this year’s series with you—and look forward to your feedback and contributions as the year unfolds.

Jennifer Shambroom
Chief Marketing Officer at Clickatell

Featured Insight Circle post

Entrepreneurship and the Digital Economy

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About Clickatell

Todays’ consumers spend more time on chat like text, Instagram, Facebook Messenger, and WhatsApp than apps, and they expect a high degree of convenience in the way brands serve them. Clickatell makes it possible for brands and consumers to engage and transact via mobile chat and digital channels with industry-leading communications commerce platforms and solutions. With offices in San Francisco, Toronto, Cape Town, and Lagos, Clickatell serves more than 15,000 global brands, ranging from Fortune 500 organizations to well-known consumer brands and small businesses in over 220 countries worldwide.

Read more about Clickatell

Related blogs posts

Entrepreneurship and the Digital Economy
Using Customer Self-Service to Deliver Better Support
What Is an SMS Gateway and How Does It Work?

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