Help Center

Billing and Payments

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Can I get a refund?

How do I add or remove PayPal as a payment method?

How do I configure automatic renewal of my subscriptions?

How do I get an invoice?

How do I pay or renew my short code, long number or other Clickatell subscriptions?

How do I purchase a service from Clickatell?

How do I set up my payment method?

How do I top up my balance?

How much will a failed message cost me?

What is an alternative invoice display currency?

What is my billing currency and can I change it?

Where can I view all my service subscriptions with Clickatell?

Where can I view my invoices?

Where do I set up my billing information?

Why am I not able to activate auto renewal for my subscriptions?

Why am I unable to check out and make a payment?

Why can’t I create a payment method?

Why do I need to set up my billing information before publishing an integration or purchasing from Clickatell?

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Contact our support team and one of our agents will be in touch with you to answer any questions you have.

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Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

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