What reporting is available for the WhatsApp Business API?

To access reporting from within your portal, select the Analytics & Reports tab from the main navigation panel.

The following reports are available. In each case, select the WhatsApp channel from the drop-down to filter the results to be specific to the WhatsApp channel only. You can download these reports in PDF format.

Channels:

  • Overview – Get an overview of today’s messaging activity compared to yesterday’s messaging activity.
  • Full Analytics – Get a full view of all your channels’ data over different time periods.
  • Report – You can create, view and download custom reports based on your channel activity.

 

If you are currently using the old user portal:

The following reporting is available within your Clickatell Platform account:

  • Sent messages detailed report
  • Received messages detailed report
  • Overview dashboard
  • Spend report
  • Usage report

 

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