What does the merchant receive when the payment is complete? 

Once a payment request is made, the merchant will see the status of the payment on their merchant portal (OMS) via the Chat 2 Pay Extension.

Payment status screen – pending state


When the payment is complete, the merchant will see the updated status on the extension.

Payment status screen – success state


Was this article helpful out of 0 found this helpful

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

This website uses cookies to allow us to see how the site is used. The cookies cannot identify you. If you continue to use this site we will assume that you are happy with this. If you want to use the site without cookies or would like to know more, you can do that here.