‹   Back

What services are permitted on WhatsApp Business API?

WhatsApp is currently focusing on the following business needs:

One-way transactional notifications
These would, for example, include notifications for flight or gate changes, account transaction updates, delivery status and confirmations etc.

Two-way conversations
These would, for example, include customer support updates, general inquiries and FAQs, service booking confirmations, or feedback on pre-sales questions regarding your product or service.

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.
Visit Stack Overflow

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Contact us

SMS Platform

Clickatell SMS Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

Find out more