What is the process for applying to use the WhatsApp Business API?

Getting started with your application to make use of the WhatsApp Business solution is super easy!

From within your Clickatell account, select ‘Get started with WhatsApp’ and follow the prompts throughout the easy wizard-driven process.

You’ll need to complete all the required information regarding your WhatsApp business account application – specifically including information about how you will be using the channel. The information you submit will play a vital role in whether WhatsApp will approve your business or not. Read more about the eligibility requirements and the information you’ll need to submit before you start completing your application.

All applications need to be approved by WhatsApp before your business will be verified and able to engage with your customers. We’ll submit the application for you, but it’s important that you know that we have no control over the approval of your application. We’ll do our best to make the process as easy and seamless as possible for you and will keep you updated every step of the way.

Once your application has been submitted, we’ll immediately make a demo number available for you so that you can start testing within our sandbox environment while you wait for approval from WhatsApp. You can read more about how to start testing here.

The WhatsApp Business solution offers various pricing plans to best meet the messaging needs of each business. You can read more about how the pricing works here. For very low volume usage (which is measured by the number of customers or by the number of messages sent/received), we recommend you consider the WhatsApp application for small businesses.

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