Log in to your Clickatell account and activate WhatsApp as a channel from the Products & Services tab. From the My Workspace tab, click the WhatsApp tile and then "+Create New WhatsApp Account". Follow the prompts and complete the setup wizard.

For more information on getting started with WhatsApp as a channel, see here.

Once Clickatell receives this application, we will evaluate it based on the vetting criteria and notify you of the next steps. You should familiarize yourself with the WhatsApp Business eligibility requirements before completing the application.

You can read more about the application process here. 

If you are currently using the old user portal:

You can simply log in to your Clickatell account and click on “Apply for WhatsApp” to complete the application form. Once Clickatell receives this application, we will evaluate it based on the vetting criteria and notify you of the next steps in this onboarding process.

You should familiarize yourself with the WhatsApp Business eligibility requirements before completing the application.

You can read more about the application process here.

If you have questions about switching to the new portal, see here or contact our support team.